1. Introduction
This Refund & Cancellation Policy outlines the general approach to enrolment cancellations, programme withdrawals, and fee arrangements for educational services provided through #WeReallyDoMaths.
2. Enrolment And Programme Places
Student places within programmes are limited. Enrolment and fee arrangements help reserve and secure participation within a structured programme pathway.
3. Cancellation Requests
Requests to withdraw from a programme should be communicated in writing by a parent or guardian as early as reasonably possible.
Where possible, reasonable notice is appreciated to support programme planning and organisation.
4. Refund Considerations
Refund decisions may depend on factors including programme start dates, timing of withdrawal, accessed learning resources, delivered lessons, and administrative commitments already made.
Requests relating to exceptional circumstances may be considered on a case-by-case basis where appropriate.
5. Missed Lessons
Missed live lessons, office hours, or independent practice sessions resulting from student absence are generally not refundable.
Students may continue accessing available programme materials, resources, and support systems where appropriate.
6. Programme Changes
#WeReallyDoMaths reserves the right to make reasonable changes to scheduling, programme structure, educational systems, resources, or delivery arrangements where necessary.
7. Contact
For questions regarding cancellations or refund-related matters, please contact:
admin@wereallydomaths.info